TEACHER
STREAMLINE
CATEGORIES
HCAs, Nurse
STUDENTS
807 (REGISTERED)
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This module demonstrates how to handle complaints in the healthcare industry.
Here, you get to know what complaints are, the different types of complaints, ways to deal with complaints, complaint management, how to respond to complaints and much more.
At the end of this module, you will be provided multiple choice questions that need to be answered correctly in order to proceed with the training. Anyhow, if you are not able to get through, you can go through the given module once again, retake the test and then proceed.
Thank you for choosing ICS UK – We hope you enjoy the session and wish you every success in the future!
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LESSON
1 Lesson
QUIZ
1 QUIZ
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